# Creating A Test

# Creating A Test Suite

  • Select the "Test Suites" icon on the left navigation bar
  • Select "Create a new test suite"
  • Enter a test suite name - such as "First IVR Test"
  • Click "Create"

# Writing A First The Test

  • Enter the phone number to call in the "Phone Number" field
    • For the first test, enter "+12028301887" - this is the number for a Bespoken sample application
  • Click "Run" - this will dial the number and show us the response
    • This will take around 30 seconds to run
  • The response will look like the following:
    • The test result is red because our expected response did not match the actual response
  • Paste the following "welcome to the spoken Airlines for Spanish press one or say espanol" into the expected response field
  • Enter "say espanol" in the field for "Finish on Phrase"
    • The finish on phrase tells the test when to stop listening for a response
    • This is an important concept - to learn more about end-of-speech detection, read here
  • Click "Run" again to see the test passing

That's it - our first simple test passing.

# Adding Interactions

Now let's add the next interaction that use touchtone:

  • Press "Add Interaction"
  • Enter "$2" in the Input field - the leading $ means that it is to be pressed not spoken
  • Enter "in a few words please tell me what you were calling about" in the "Expected Response" field
  • Enter "calling about" in the "set finishOnPhrase" field

And another interaction that uses voice, like this:

  • Press "Add Interaction" again
  • Enter "Reservations" in the Input field
  • Enter "in a few words please tell me what you were calling about" in the "Expected Response" field
  • Enter "calling about" in the "set finishOnPhrase" field
  • Click "Run"

Now we have a slightly more complex test passing. We can now keep adding to it in order to check more behavior.

But before we go further, let's pause and learn about Homophones.

Last Updated: 2/18/2023, 5:01:50 PM